Abandoned or Cancelled Matches
When a match is abandoned or cancelled before kickoff or completion of the match, with no result possible, we deem the match to be null and void with no points awarded, even if the match is officially recorded as a draw for the tournament's purposes.
Can default picks be disabled?
If you'd like to have defaults deactivated within your pool that can be done by upgrading your pool to a SuperPool which has various value added features including the option to deactivate defaults amongst others. If you'd like to know more about the SuperPool package you can view our Pools &...
Can I make picks one at a time?
Yes, as long as your picks are submitted before the match deadline that is fine. You don't have to make all your picks at once if you'd prefer to do them one at a time.
How do I lock my picks?
It's not essential to lock your picks - any unlocked picks will be automatically locked at kick off. Locking your picks is only required if you'd like to see what your fellow pool mates have picked before the start of a match.
If you'd like to view other people's picks, try opening a pool, click...
How do I view other players' picks
You'll have to submit and lock your picks first before you can view picks. Once you have submitted your picks, try opening a pool, click on the Results button within the pool (this is where you go to view what other pool members have picked) and select an upcoming fixture. Here you'll see two but...
I'd like to change my pick.
If you go to the Make Picks page for the relevant tournament you'll be able to edit your picks for any game which is still to be played and which you have not yet locked.
I have locked my picks but made a mistake. What do I do now?
Locking your picks is acknowledgement that your picks are correct, final and cannot be changed. If you have made an inadvertent mistake with your picks, please contact us as soon as possible, indicating your intended picks and we may consider allowing your picks to be amended at our discretion, b...
I want to make picks but the site says I am too late.
We can only accept picks made before the deadline for each game - the deadline is the start of play of each game as we have it listed on site. If you have missed the deadline by a few seconds, or if you think the deadline is incorrect, please email your picks to us with as much detail as possible...
My picks were not recorded on the site.
Please contact us as soon as possible and provide the following information:
1) Which tournament, round and game you are referring to?
2) Did you receive any error messages when submitting your pick?
3) What was your intended pick?
If you can let us know before the game starts we can retros...
Why do you award points if a player does not make their picks?
If a player has not submitted picks for a particular game or round he/she may qualify for default picks depending on the allocation of defaults for the tournament. A default pick is not an automatic point - it is only awarded if the default team wins. We use the default pick system because we don...
World Cup 2018 knockout picks and penalties
Your prediction is for the end of full time plus any required extra time. We do not take penalty shootouts into consideration. Please view the link below for more information about this: